Our Policy

---

1. Cancellation Policy

We value your time and ask that you do the same for ours. To avoid any charges, please notify us at least 4 hours in advance if you need to cancel or make changes to your appointment. Cancellations made with less than 4 hours' notice will incur a fee of 50% of the booked service.

2. Late Arrivals:

We understand that delays can happen, whether due to traffic or other unexpected events. We offer a 10-minute grace period for late arrivals. However, if you arrive more than 10 minutes late, your appointment may be canceled or shortened to keep our schedule on time for other clients. In either case, you will still be charged the full price for the service. If your appointment is canceled due to arriving more than 10 minutes late, a fee of 50% of the booked service will apply.